Mission
We are a strong member-owned Jamaican bank committed to the financial success and growth of every member, so that together we can boldly move, live, work, play, and raise families with confidence.
Our Promise
We are a bold and courageous financial institution dedicated to financial independence for all and using business as a force for good.
We will always help you find a way, go where no one has gone before to facilitate extraordinary life experiences, create wealth and sustain long-term value, growth and success.
We are committed to:
- Treating you with dignity and delivering service consistent with your expectations
- Providing convenient and innovative solutions supported by the  best technology
- Offering competitive interest rates while charging fees lower than market rates
- Providing clear, relevant and timely information to assist you in making the right decisions
- Handling your requests, suggestions and complaints with care and with the greatest level of confidentiality, fairness, integrity and urgency.
This is our covenant with you.
